Industry: Wealth Management / Financial Services Region: Multi-location, United States Engagement Model: White-label delivery for an MSP partner Core Services: Microsoft Intune deployment, endpoint protection, BYOD management, patch management
Quick Summary
A wealth management firm managing over $2.3B in client assets across five locations had almost no real device management in place — no centralized control, inconsistent patching, no mobile management, and zero visibility into what devices were touching sensitive client data. Their SEC compliance audit had already flagged mobile device management as a formal deficiency.
TechMonarch was brought in through the firm’s MSP partner to design and deploy a full Microsoft Intune solution. The outcome: 100% of devices accessing corporate data enrolled and monitored, a clean SEC audit with zero mobile security findings, and a 40% drop in support tickets.
Meet the Client
This client is a wealth management firm with roughly 180 employees spread across five locations, managing over $2.3 billion in client assets. Their advisors depend heavily on mobile access, working from a mix of company laptops, personal phones, and tablets while on the go.
Before this project, “device management” barely existed as a concept — basic antivirus, VPN access, and not much else. No centralized control, inconsistent patching, no mobile device management, and no real visibility into what was accessing sensitive data. For a regulated financial firm, that’s not just an IT gap — it’s a growing compliance liability.
(Note: client details have been anonymized at the customer’s request. This is a real engagement delivered through one of TechMonarch’s MSP partners.)
The Challenge: Invisible Devices, Real Compliance Risk
Here’s what the firm couldn’t do before this engagement:
Identify which devices were accessing corporate systems. There was simply no inventory or enrollment process tying devices to the data they could reach.
Enforce consistent security standards. Patch levels varied wildly across Windows systems, and application updates required manual effort — meaning some machines were current and others were dangerously behind.
Manage BYOD securely. Personal iPhones and iPads were accessing sensitive client data with no ability to wipe corporate information if a device was lost or an employee left the firm.
Prove compliance during SEC audits. Without device visibility, there was no way to demonstrate the kind of access control regulators expect — and their most recent audit had formally flagged mobile device management as a major deficiency.
The risks weren’t theoretical, either. The firm had already dealt with real security incidents, including phishing clicks and a lost, unencrypted laptop. Their MSP partner brought in TechMonarch to design and deploy a full Microsoft Intune solution before something worse happened.
The Solution: A Phased Microsoft Intune Rollout Built for Usability, Not Just Lockdown
We designed the deployment around a simple principle: security controls that frustrate users get worked around. So the rollout focused on real compliance and security outcomes, without treating every employee’s phone like a corporate liability.
Phase 1: Planning & Design
We inventoried the full device landscape — roughly 180 Windows devices, 150+ iOS devices, and about 30 Android devices — and built a tiered enrollment strategy to match:
- Corporate Windows: Full MDM with Windows Autopilot
- Corporate mobile: Company Portal enrollment
- BYOD: Mobile Application Management (MAM)-only app protection, keeping personal data untouched
We also defined the compliance standards, Conditional Access policies, and automated application deployment rules that would govern the whole environment.
Phase 2: Configuration
We optimized Azure AD and Intune together, building:
- Dynamic device groups
- Compliance policies covering encryption, OS versions, and security settings
- Conditional Access enforcing a straightforward rule: non-compliant devices don’t get access
- Security baselines for Windows, iOS, and Android
Phase 3: Pilot Deployment
A 25-user pilot validated the configuration across both Windows and mobile devices. Based on real-world feedback, we fine-tuned the policies — including building in short remediation windows for non-compliant devices instead of locking people out immediately.
Phase 4: Company-Wide Rollout
We rolled out in four weekly waves by location, with hands-on enrollment support at each site. Required apps installed automatically, and optional apps were made available through Company Portal. Enrollment passed 95% within a single month.
Phase 5: Ongoing Management
Post-rollout, we put lasting management in place: compliance and security reporting dashboards, automated Windows Update rings, alerts for non-compliant devices, and full documentation and training for the MSP’s team.
The Results
- Full visibility & compliance: 100% of devices accessing corporate data are now enrolled and monitored
- Audit success: The firm passed their next SEC audit with zero mobile security findings
- Stronger security: BitLocker enforced on Windows, mobile encryption required, and compromised devices automatically blocked
- Streamlined app management: Enterprise software updates now deploy overnight instead of manually
- Secure BYOD: Corporate data is encrypted and remotely wipeable, without touching personal data
- Improved patching: 98% of devices stay current within two weeks of a release
- Lower support burden: Self-service app installs and remote management cut support tickets by ~40%
- Positive user adoption: Advisors kept their mobility without feeling like their personal devices were being invaded
Why the MSP Chose TechMonarch
The firm’s MSP partner selected TechMonarch for our deep experience with financial services compliance, and for a white-label model that let them own the client relationship while we handled the technical heavy lifting.
What set the approach apart was a practical BYOD strategy: endpoint protection built around app protection policies rather than intrusive full-device control, so personal devices stayed personal while corporate data stayed secure. We paired that with a phased, user-focused rollout that included hands-on training and support at every location.
Consistent patch management was just as critical to the outcome — getting 98% of devices current within two weeks of release closed one of the biggest gaps the original audit had flagged. Comprehensive documentation and knowledge transfer ensured the MSP could own the environment confidently long after we wrapped.
Frequently Asked Questions
How does Microsoft Intune support BYOD without invading employee privacy? Through Mobile Application Management (MAM)-only policies, which apply app-level protection and encryption to corporate data without managing or wiping the personal side of a device. In this deployment, that approach let advisors keep using personal phones and tablets while corporate data stayed encrypted and remotely wipeable.
How long does a company-wide Intune rollout typically take? In this engagement, the full rollout — from planning through 95%+ enrollment across the organization — was completed in roughly a month, following a 25-user pilot and four weekly deployment waves by location.
Can Intune help a financial services firm pass an SEC audit? Yes. Centralized device compliance policies, Conditional Access enforcement, and audit-ready reporting dashboards give regulated firms the visibility and documentation SEC auditors look for. In this case, mobile device management had previously been flagged as a formal audit deficiency; after the Intune deployment, the firm passed its next audit with zero mobile security findings.
Can an Intune deployment like this be delivered white-label for an MSP’s clients? Yes — this entire engagement was delivered white-label, with TechMonarch handling the design and technical deployment while the MSP retained full ownership of the client relationship.
Planning your next Intune deployment for a client? TechMonarch specializes in Microsoft Intune and modern device management solutions for MSP partners nationwide. Let’s talk.
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