Why Techmonarch?

Flexibility & Scalibility

Scalable solutions, scale the services as you grow your business.

Access to Specialised
Expertise

Any time access to our L1, L2, L3 resources as the demand increases.

NoResource Management
Hustle

Focus on your core business while we handle your IT resources seamlessly.

Round-the-Clock Support

Our team is available 24/7 around the clock to provide all time on call support.

Data Security Assurance

We strictly adhere the NDA and SLAs to ensure confidentiality and compliance.

Optimize Operational Cost

Streamlined processes reduce expenses, maximizing efficiency and profitability.

Engagement Model

Full-Time

A dedicated engineer working exclusively for your company.

Part-Time

Engineers available for a set number of hours per week.

Project-Based

Engineers hired for the duration of a specific project.

Hourly

Engineers available on an as-needed basis, billed hourly.

Feature Full-Time Part-Time Project-Based Hourly
Dedicated Engineer Yes Yes Yes (project duration) No
Availability 40 hours/week 20 hours/week Project-specific As needed
Cost Efficiency Best for long-term Flexible Cost-effective Flexible
Scalability High Medium High Medium
Response Time Immediate Scheduled Immediate As available

Comparative Analysis

Feature TechMonarch's Helpdesk Service In-House Service Freelancer
Availability 24/7 support Typically 9-5, Mon-Fri Varies, not guaranteed
Scalability Easily scalable based on demand Limited by hiring capacity Limited by individual’s availability
Cost Efficiency Cost-effective with flexible plans High costs (salaries, benefits, training) Variable costs, often lower but inconsistent
Expertise Access Access to certified, experienced engineers Dependent on in-house staff skills Varies greatly based on individual
Response Time Fast response with dedicated support Varies based on internal workload Varies, not guaranteed
Training and Development Continuous training provided Requires ongoing investment Limited or self-managed
Security Compliance Strict adherence to security protocols Depends on internal policies Varies, often less stringent
Resource Management Managed by TechMonarch Managed internally Self-managed

Hear are Some Numbers

20+

Technology Experts 

50+

Satisfied Clients  

20%+

Client Retention  

20+

Industry Served

Customers have Consistently Rated us higher

trustpoilot

Total 53 Ratings

trustpoilot

Total 53 Ratings

trustpoilot

Total 53 Ratings

trustpoilot

Total 53 Ratings

Hear From our Happy Customers

End-to-End IT Solutions

Endpoint
Security

Network
Management

Network
Monitoring

Configuration
Management

Helpdesk
Management

Remote Monitoring
& Management

Data Backup &
Recovery solutions

Gateway
Protections

Virtualisation

Collaboration
Suites

Cloud
Services

Compliance
Management

Need Help with your custom requirement?

Need help? We're always here for you.

Ready to Team Up for Better IT? Contact Us!

Let's join forces to enhance your IT services. Fill out the form, and we'll get back to you soon!

Call Us

+1 713 701 5070

E-Mail Us

info@techmonarch.com


Introducing Our Best Works

Our Latest Article

Let's discover how we can elevate your white label offerings

Schedule a consultation to explore tailored solutions for your business growth.