Home - Tech Monarch

Our White Label Offering

Manage IT

24*7 IT Helpdesk Support
O365 Support services
RMM Admin
Network Service
Firewall
Endpoint Protection

NOC Services

Monitoring & Event
Management
Incident Management
Patch Management

SOC Services

Managed Security Services
Cyber threat Monitoring
Security Compliance
Reporting
Threat detection & response

Cloud Services

Cloud Consulting
Cloud Migration Services
Cloud Managed Services
Operation & Management.

Why Techmonarch?

Flexibility & Scalibility

Scalable solutions, scale the services as you grow your business.

Access to Specialised
Expertise

Any time access to our L1, L2, L3 resources as the demand increases.

NoResource Management
Hustle

Focus on your core business while we handle your IT resources seamlessly.

Round-the-Clock Support

Our team is available 24/7 around the clock to provide all time on call support.

Data Security Assurance

We strictly adhere the NDA and SLAs to ensure confidentiality and compliance.

Optimize Operational Cost

Streamlined processes reduce expenses, maximizing efficiency and profitability.

Engagement Model

Full-Time

A dedicated engineer working exclusively for your company.

Part-Time

Engineers available for a set number of hours per week.

Project-Based

Engineers hired for the duration of a specific project.

Hourly

Engineers available on an as-needed basis, billed hourly.

Feature	Full-Time	Part-Time	Project-Based	Hourly
Dedicated Engineer	Yes	Yes	Yes (project duration)	No
Availability	40 hours/week	20 hours/week	Project-specific	As needed
Cost Efficiency	Best for long-term	Flexible	Cost-effective	Flexible
Scalability	High	Medium	High	Medium
Response Time	Immediate	Scheduled	Immediate	As available

Comparative Analysis

Feature	TechMonarch's Helpdesk Service	In-House Service	Freelancer
Availability	24/7 support	Typically 9-5, Mon-Fri	Varies, not guaranteed
Scalability	Easily scalable based on demand	Limited by hiring capacity	Limited by individual’s availability
Cost Efficiency	Cost-effective with flexible plans	High costs (salaries, benefits, training)	Variable costs, often lower but inconsistent
Expertise Access	Access to certified, experienced engineers	Dependent on in-house staff skills	Varies greatly based on individual
Response Time	Fast response with dedicated support	Varies based on internal workload	Varies, not guaranteed
Training and Development	Continuous training provided	Requires ongoing investment	Limited or self-managed
Security Compliance	Strict adherence to security protocols	Depends on internal policies	Varies, often less stringent
Resource Management	Managed by TechMonarch	Managed internally	Self-managed

Hear are Some Numbers

20+

Technology Experts

50+

Satisfied Clients

20%+

Client Retention

20+

Industry Served

Customers have Consistently Rated us higher

Total 53 Ratings

Hear From our Happy Customers

“Overall, IT expertise was beneficial. Collaboration was easy, and they provide satisfactory experience. A practical choice for digital support.Overall, IT expertise was beneficial. Collaboration was easy, and they provide satisfactory experience. A practical choice for digital support.”